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Frequently Asked Questions (FAQ) - Your Ultimate Resource

Explore our comprehensive FAQ section to find answers to common queries. Get instant information on shipping, returns, products, and more. Save time and make informed decisions

HOW DO I CONTACT CUSTOMER SERVICE?

Email us at SALES@KMKUSTOMKREATIONS.COM or give us a call at 417-439-5811

What is the return/exchange policy?

K&M Kustom Kreations will except your return of unworn, unwashed, like new condition (per K&M discretion) and defected merchandise by mail for replacement if returned within 30 days of reciept. Please contact us via email - we'd be happy to get this sorted for you.

HOW DO YOUR SHIRTS FIT?

Sizing can vary depending on the particular brand and style. If you still have any questions, feel free to contact us.

QUESTIONS ABOUT SHIPPING AND HANDELING?

At this time we offer standard shipping USPS and UPS. Orders of products ship on an average of 7-10 business days. Bulk custom orders are subject to order size and product.

HOW LONG BEFORE I GET MY ORDER?

We do our best to start orders at the time of payment, products, colors, work load, and availability can effect turn around time. 

FAQ for Custom orders

You can see a complete list of our custom order FAQ here.

How do I design my custom tee?

To start a custom design order simple contact us. To make this process move faster be sure to add size, color of shirt wanted, if you have a brand or fill preference, include image. By adding these to your email this will allow us serve you best. 

Are you really a tshirt shop near me?

While we're an online e-commerce platform, you can consider us a "shirt shop near you" in the digital sense! We serve customers far and wide, delivering custom tees straight to your doorstep, no matter where you are. So in a way, we're as near as your computer or smartphone!

Can I order a sample shirt before placing a bulk order?

Yes, K&M offers the option to order a sample shirt to ensure that you are satisfied with the quality and design. Contact our customer service team for more information on how to request a sample.

What is the typical turnaround time for bulk orders?

The turnaround time for bulk orders depends on various factors, including the quantity, complexity of the design, and the printing technique chosen. At K&M, we strive to deliver your bulk order in a timely manner. Contact our team to discuss your specific requirements and get an estimated production and delivery timeline.

Can I mix different shirt styles and colors within a bulk order?

Absolutely! K&M offers a wide range of shirt styles, sizes, and colors to choose from. You can mix and match to accommodate the preferences and needs of your group or organization.

Can I order a sample shirt before placing a bulk order?

Yes, K&M offers the option to order a sample shirt to ensure that you are satisfied with the quality and design. Contact our customer service team for more information on how to request a sample.

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